During our last meeting with the police authorities, the DySP has requested us to communicate the following information to all the industries.
“Single Emergency Helpline Number 112”
This universal number can be used for all immediate assistance services w.r.t police (100), fire (101), health (108) and women safety (1090) and activates the ERSS system.
The Emergency Response Support System (ERSS) envisages a single pan-India emergency number ‘112’, which is an internationally recognised number, to target all types of emergencies.
A panic button is already provided on all mobile phones, which on activation will trigger an emergency call to ‘112’. The Emergency Response Centre (ERCs), being set up by the States and UTs, can receive panic signal via voice call to ‘112’, email requests on state ERSS website or the ‘112’ mobile app. Location based tracking of victims can be done through location based services of all phones or even more accurately through GPS for smart phones.
The ‘112’ India app also provides ‘shout facility’ designed especially for women, for enlisting support of volunteers, who have registered themselves with the state police, for emergency response.
DIA strongly recommends all industries to communicate this widely to your employees through emails and posters. Sample posters attached to this email and can be customised by industries.